Laithwaites Wine

Call Us! (852) 3071 5086

Customer Service

Customer Service

At Laithwaites Wine we are just as passionate about looking after customers as we are about our wines. Whether you're shopping with us online, by phone or by mail you can count on our informed and friendly team to be genuinely helpful.

You can find help and advice in the following ways:

  • For fast answers to commonly asked questions, check our FAQs. helpful.
  • Call for one-on-one advice and assistance toll-free at (852) 3071 5086.
    Lines open
    Monday through Friday: 9am – 5pm (HK time)
    Saturdays: 9am – 3pm (HK time)
    Sundays: Closed
  • Send an e-mail and receive a response within 24 hours.

Thank you for shopping with us.

Wine Guarantee

We're so confident in the quality of our wines that we guarantee every bottle. If you don't like a wine, for whatever reason, you'll be refunded in full. No problem.

Tony Laithwaite
Tony Laithwaite

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History of Laithwaites

It all began back in 1969, after student summers working in Bordeaux vineyards, and lugging wine home on the train. I and five winegrowers then bought a Ford van with the idea of me bringing their 'real' wines directly to customers in the UK.

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